Terms of Service
Welcome to EK-Alpha Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website or services, you agree to these Terms of Service and our Privacy Policy (assuming you will create this page). If you do not agree, please discontinue use of our site and services immediately.
2. Services Provided
EK-Alpha Solutions offers:
- Truck Dispatch Services
- Insurance Services (Medicare, Home & Auto)
- Web Development & Design
- Social Media Marketing
We reserve the right to add, modify, or discontinue services at any time without prior notice.
3. Use of Our Website
- You may not use our website or services for unlawful purposes.
- You agree not to hack, disrupt, or misuse the website in any way.
- All content, design, and materials on this site belong to EK-Alpha Solutions and may not be reproduced without permission.
4. Payments & Refunds
- Payments may be processed online through multiple platforms (e.g., card payments, PayPal, or other gateways).
- All service fees are due as agreed before service delivery.
- Refunds: Partial or full refunds may be offered only on a case-by-case basis, depending on the nature of the service. Refunds are not guaranteed after project completion or policy activation.
- Late or failed payments may result in suspension or termination of services.
5. Insurance Disclaimer
- EK-Alpha Solutions acts as a service provider and consultant, not as the final insurance carrier.
- Final approval, coverage terms, and benefits are determined by the licensed insurance company issuing the policy.
- We provide guidance and support, but cannot guarantee eligibility, approval, or coverage outcomes.
6. Web Development & Social Media Marketing Disclaimer
- All web development services are delivered on a project basis unless ongoing support is specifically agreed upon.
- Social media marketing results may vary depending on audience, industry, and external factors. We cannot guarantee a specific number of followers, sales, or engagement.
- Clients are responsible for providing accurate and timely content where required.
7. Truck Dispatch Services Disclaimer
- Our dispatch services include load booking, route planning, communication, and compliance support.
- We are not responsible for delays, damages, accidents, or third-party failures (e.g., brokers, shippers, or carriers).
- Drivers and carriers remain responsible for compliance with local and federal laws.
8. Limitation of Liability
- EK-Alpha Solutions is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- While we strive for accuracy and reliability, we do not guarantee uninterrupted or error-free operation of our website or services.
9. Third-Party Services
Our services may integrate with or link to third-party websites, tools, or providers (e.g., insurance carriers, analytics tools, payment processors).
We are not responsible for the content, policies, or actions of third-party providers.
10. Termination of Services
We reserve the right to suspend or terminate your access to services if:
- You violate these Terms of Service,
- Payments are overdue,
- Or misuse of our services occurs.
11. Governing Law
These Terms of Service are governed by the laws of the State of Delaware, United States. Any disputes shall be resolved in the courts of Delaware.
12. Updates to Terms
We may update these Terms of Service at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after updates constitutes agreement to the revised terms.
13. Contact Us